Please see pictures, what you see is what you get! The packaging and inspection process for each item is documented carefully to protect us from fraud, parts removal or dishonest claims. However, there are some damages beyond our control that can occur. In these cases, I will help you with the filling process. The claim process can take 30-120 days to complete.Use padding or packaging material, such as bubble wrap or crumbled newspaper wrapped around item to protect item during return. Return item in antistatic bag (if applicable), making sure to close or seal with tape. Tell me as soon as possible. Not responsible for product that has, been damaged due to improper installation, or lost data, nor the cost to recover data. This item is in the category "Video Games & Consoles\Video Game Accessories\Controllers & Attachments". The seller is "help_for_diabetics_llc" and is located in this country: US. This item can be shipped to United States.